Setting up ShopBack: account, app, and first purchase
In short: ShopBack negotiates a commission with shops and passes part of it back to you as cash. No points, no conversion, no minimum term.
- Register via the invite link so the bonus is attached. ShopBack unlocks the €10 once you've collected at least €10 in confirmed cashback in total (across one or more purchases); you have 180 days from sign-up to do so: Check conditions & get €10 bonus*.
- Install the app for iOS or Android, or the Chrome extension. Both remind you to activate while you shop.
- Find the shop, tap "activate cashback", and only then fill your basket.
- Complete the purchase in the same tab and save the receipt. You'll find the status under your activities.
See how ShopBack stacks up against the established portals in the cashback comparison. The technology behind it is explained in How does cashback work?
- Pause ad blockers for the shop and ShopBack.
- Only use approved vouchers, otherwise cashback is voided.
- Don't open extra tabs between the click and the purchase.
These three points prevent most failed bookings. More under tracking tips.
Get €10 bonus*Quick answers: ShopBack in 30 seconds
How big is the bonus?
Currently €10 for new users. The bonus unlocks once you've collected at least €10 in confirmed cashback in total (within 180 days of sign-up). Check the conditions, as they can change.
How are payouts made?
As real money to PayPal or your bank account. No points, no voucher requirement.
App or extension?
Both work: iOS and Android apps plus a Chrome extension for desktop.
Detailed answers are further down under Frequently asked questions about ShopBack.
How we test ShopBack
- We check registration, merchant activation, and the status flow in the account.
- We test common failure causes such as ad blockers, tab switching, and non-approved vouchers.
- We cross-check claims with the ShopBack help centre and official homepage.
- Affiliate links are labelled and do not influence our assessment.
- We name strengths and limits so the rating stays understandable.
- The conditions currently shown at ShopBack always take precedence.
Review interval: monthly · Last editorial check: .
Quick check: Who is ShopBack for?
- buy a lot via marketplaces and delivery apps (Temu, Shein, AliExpress, Wolt).
- prefer shopping by app rather than on desktop.
- like fast tracking and payout as cash.
- use Firefox instead of Chrome and rely on an extension.
- expect a German shop network grown over many years.
- want to squeeze every cent out of gift-card bonuses.
ShopBack strengths
Cash, not points
Your balance is real money and lands in your account via PayPal or transfer. Nothing to convert into rewards.
Strong marketplaces & delivery
ShopBack often shows high rates at Temu, Shein, AliExpress, Lieferando, or Wolt. Exactly the shops younger buyers use a lot.
Fast tracking
Many bookings appear as pending within a few days. That gives early reassurance that the purchase was recorded.
ShopBack counts more than 50 million users worldwide across 13 markets and now brings that reach to Germany. If you want a classic German portal with a long history, compare with Shoop. For international special deals, look at TopCashback.
Possible weaknesses & what to watch
A browser reminder is so far only available for Chrome. On Firefox you depend on the app. Shoop covers more here.
ShopBack has only been building its German shop network since 2023 (currently around 1,200 partner shops). For niche shops, an established portal may still have more partners. Check the comparison before bigger purchases.
The self-awarded "best cashback app" label comes from ShopBack's own communication, not an independent test. We list it as a claim, not as a rating.
Is ShopBack worth it? Typical rates for orientation
Rates change daily and by promotion. The values below are examples, not a guarantee. Before buying, the rate shown in the app or extension is what counts.
| Category | Typical rate | Example shops |
|---|---|---|
| Marketplaces | up to 30% | Temu, AliExpress (often for new customers) |
| Fashion & beauty | up to 10% | Shein, Douglas, ABOUT YOU |
| Delivery | 2% - 12% | Wolt, Lieferando |
| Travel | 4% - 6% | Trip.com |
| Drugstore & everyday | up to 8% | Lidl, Rewe, Shop Apotheke |
| Tech | 1% - 3% | MediaMarkt |
The high marketplace rates are ShopBack's calling card. If you already order from Temu, Shein, or AliExpress, you often get more here than from classic German portals. For German standard shops, check the comparison first.
Solving cashback tracking problems with ShopBack
The most common frustration is a purchase that doesn't show up. The general tracking checklist applies here too. ShopBack-specific tips:
- Keep the app or Chrome extension active and activate cashback before buying.
- On mobile, stay in the ShopBack browser; don't switch to the shop app.
- Pause ad blockers for ShopBack and the shop, otherwise attribution breaks.
- If a booking is missing, submit it via the missing-cashback claim with order number and date.
ShopBack in everyday use
Marketplace order
Open Temu or AliExpress in the app, activate cashback, then order. This is where the highest rates sit, especially for shop new customers.
Weekend delivery
Start Wolt or Lieferando via ShopBack. Small amounts add up if you order regularly.
Bigger purchase
Before tech or travel buys, check the comparison to see whether another portal pays more right now. Read the terms.
Understanding payouts & status
ShopBack uses the usual statuses: pending once the shop reports the purchase, and confirmed after the return window. Only confirmed balance can be withdrawn.
PayPal or bank
Both are free. PayPal is usually fastest; a transfer takes a few working days.
Unlock the bonus
ShopBack pays out the €10 bonus once at least €10 in cashback is confirmed in total and your payout details are set.
Check regularly
Set a monthly reminder to review open amounts. That way no balance is left behind.
Frequently asked questions about ShopBack
"How big is the ShopBack welcome bonus?"
Currently €10. It becomes withdrawable once you've collected at least €10 in confirmed cashback in total (across one or more purchases, within 180 days of sign-up) and your payout details are set. As bonuses can be time-limited, check the conditions at sign-up.
"Is ShopBack trustworthy in Germany?"
ShopBack has existed since 2014, operates in many countries, and runs a German site with German support. As with any portal, a clean payout depends on the right click path.
"Is there a ShopBack browser extension?"
Yes, for Chrome. For other browsers, use the app. If you need a Firefox reminder, Shoop is the better choice.
"Why is my ShopBack cashback missing?"
Usually it's an ad blocker, a tab switch after activation, or a blocked voucher. Submit the purchase via the missing-cashback claim with a receipt. More in the FAQ: Cashback is missing.
Marketplace purchase with ShopBack
Situation: You want to order from Temu and capture the high new-customer cashback without losing tracking.
Result
Activation in the app, purchase in the same window, booking visible as pending after two days. The €10 bonus follows once €10 in cashback is confirmed in total.
- 1Open the app
Find the shop, tap "activate cashback", then start shopping.
- 2Empty the basket
Remove old items so only the activated click counts.
- 3Check vouchers
Only use them if ShopBack approves them, otherwise cashback is voided.
- 4Complete the purchase
Stay in the ShopBack browser, no price comparisons in between, save the receipt.
- 5Check the status
The booking should appear within a few days, otherwise file a missing-cashback claim.
ShopBack compared to other portals
ShopBack plays to its strengths with marketplaces, delivery apps, and the mobile app. If you want the largest German shop network, Shoop is closer. For international deals and a rate guarantee, TopCashback is worth it. If you like gamification with lots of reminders, look at iGraal. The direct overview is in the cashback comparison.
Verdict: when ShopBack fits best
ShopBack is worth it if you buy a lot via marketplaces and delivery apps, prefer the app, and want your money as cash. The high rates at Temu, Shein, or Wolt are a real argument. On the browser reminder (Chrome only) and the depth of the German shop network, older portals still lead. Which portal you land on matters less than a clean click path: stick to the tracking checklist and your cashback will arrive.
Register via the invite link so the €10 bonus is attached, and make your first purchase through the app or extension.
Start ShopBack for free*Quickstart checklist for ShopBack
- Register via the invite link, install the app or Chrome extension.
- Find the shop, "activate cashback", then fill your basket.
- Don't open voucher or price-comparison sites after activation.
- Complete the purchase, save the receipt, check the status.
- If tracking fails: file a missing-cashback claim with a receipt.